Popular streaming service Netflix has made a significant change to its billing process. Users were previously able to pay for their monthly subscription using Apple Pay or iTunes.
Netflix stopped allowing users to subscribe to its streaming service through the Apple App Store in 2018.
Change Details:
Existing users who already subscribed through Apple were allowed to continue paying through Apple Pay or iTunes.
Change Details:
Recently Netflix has also removed this option, which will affect users who rely on it.
Change Details:
Some users claim that they were not properly informed about this change.
Lack of Proper Notification:
As a result, they are now facing duplicate billing charges due to unexpected adjustments.
Lack of Proper Notification:
On Netflix’s current website, a new addition states that Apple-billed customers in “select countries” may need to add a new payment method.
Website Update:
Failure to do so could result in the loss of their subscription.
Netflix has confirmed that this change affects users on its Basic subscription plan.
Website Update:
Some customers have reported being charged twice for their monthly subscription since the change.
Impact on Users:
Additionally, a user was forced to pay an increased price for the Basic plan ($9.99 to $11.99 per month) which occurred in October last year.
Impact on Users:
Netflix's decision helps it avoid Apple's in-app fees.
When users pay through Apple methods, Apple collects a commission of 15% to 30%.
Reason Behind the Change:
In May last year, Netflix started charging users for sharing passwords with non-household members.
Recent Revenue-Boosting Measures by Netflix:
In July, it ended the Basic Membership Plan for new or re-joining members.
Recent Revenue-Boosting Measures by Netflix:
Netflix Subscription Changes: UK and Canada Users Affected; Further Adjustments Anticipated Globally.